Contact information

Contact Information

We’re always happy to hear from you. Whether you have a question about your order, need help with a product, or simply want to learn more about our handmade creations, we’re here to help.

Get In Touch

For any questions, support requests, or order assistance, please contact us:

Email: craftsbysophia.us@outlook.com

We aim to respond to all messages within 1–2 business days.


Order Support

If you are contacting us about an existing order, please include:

  • Your order number
  • The email address used during checkout
  • Details about your request
  • Photos (if your message is related to a damaged or incorrect item)

This helps us assist you faster.


Handmade With Care

Every piece is carefully created and packed with attention. I truly appreciate your support of handmade products and am always happy to help make your experience with us as smooth as possible.

Thank you for supporting my small handmade studio. ❤️