Contact information
Contact Information
We’re always happy to hear from you. Whether you have a question about your order, need help with a product, or simply want to learn more about our handmade creations, we’re here to help.
Get In Touch
For any questions, support requests, or order assistance, please contact us:
Email: craftsbysophia.us@outlook.com
We aim to respond to all messages within 1–2 business days.
Order Support
If you are contacting us about an existing order, please include:
- Your order number
- The email address used during checkout
- Details about your request
- Photos (if your message is related to a damaged or incorrect item)
This helps us assist you faster.
Handmade With Care
Every piece is carefully created and packed with attention. I truly appreciate your support of handmade products and am always happy to help make your experience with us as smooth as possible.
Thank you for supporting my small handmade studio. ❤️